Privacy policy
Effective January 1, 1970
Delaware Maternal Health 360 is a public directory of maternal health resources across Delaware. This policy explains what we collect, why, and who else sees it.
The short version. You can browse this site, search the directory, and use the map without giving us anything or creating an account. We do not collect health information about you. We do not sell anything about you to anyone.
What we collect when you simply browse
Standard web analytics, through HubSpot, which hosts this site: the pages you view, roughly where you are (from your IP address), the browser and device you use, and the site that referred you. HubSpot sets a cookie so it can tell repeat visits from new ones.
We use this to understand which resources people look for and where the directory has gaps. We do not use it to identify you personally.
What we collect if you send feedback
The site carries a feedback widget so anyone can report a correction without needing an account. If you use it, our feedback provider receives whatever you type, a screenshot of the page if you attach one, and technical details about your browser. Please do not include personal health information in feedback.
What we collect if you are a provider with an account
Provider accounts exist so organizations can list and maintain their own entries. If you register, we collect your name, your email address, and the organization you represent. Your email address is how the system knows which listings belong to you.
When you submit or edit a listing, everything in that listing is reviewed before it appears publicly.
- Most of a listing is public once approved: the organization name, description, address, phone, website, categories, languages and access details. Assume anything you type into those fields will be visible to everyone.
- The internal contact name and contact email on a listing are not published. They are for the review team to reach you.
We also convert a listing's street address into map coordinates using the US Census Bureau's public geocoding service, so the resource appears on the map. Only the address is sent, never anything about you.
Cookies
These are the cookies this site sets, and how long each one lasts.
| Cookie | Purpose | Lasts |
|---|---|---|
__hstc | Main analytics cookie: domain, visitor token, first, last and current visit, and session count | 6 months |
hubspotutk | Identifies a returning visitor; passed with a form submission so records are not duplicated | 6 months |
__hssc | Tracks the current session and whether to count a new one | 30 minutes |
__hssrc | Detects whether you restarted your browser | Until you close the browser |
__cf_bm | Bot protection, set by our CDN | 30 minutes |
_cfuvid | Rate limiting, set by our CDN | Until you close the browser |
We do not use advertising cookies, and we do not use cookies to build a profile of you across other sites.
You can block or delete cookies in your browser. The directory and the map work fine without them; only the provider sign-in needs them.
Global Privacy Control. If your browser sends a GPC signal, we honour it.
Who else receives data
| Service | What it receives | Why |
|---|---|---|
| HubSpot | Site hosting, analytics, provider accounts, listing data | The platform this site runs on |
| Usersnap | Feedback you submit through the widget | Corrections and bug reports |
| CARTO and OpenStreetMap | Your browser requests map tiles directly | Draws the map |
| unpkg (CDN) | Your browser requests the mapping library | Loads the map code |
| US Census Bureau | A listing's street address, at submission | Converts an address to map coordinates |
| Google Maps | Nothing, unless you click "Get directions" | Directions you choose to open |
We do not sell personal information, and we do not share it for advertising.
How long we keep things
- Analytics: as long as HubSpot retains it under our account settings.
- Provider account and listing data: for as long as the listing is in the directory, and afterwards in line with the State of Delaware's records retention requirements.
- Feedback submissions: until the issue is resolved and closed.
Your choices
- Browse without an account. Nothing here requires one.
- Ask us what we hold about your provider account, or ask us to correct or remove it.
- Ask for your organization's listing to be removed.
- Turn off cookies in your browser.
Children
This site is for adults looking for maternal health services. We do not knowingly collect information from children.
Accessibility and corrections
If a listing is wrong or out of date, tell us through the feedback widget on any page. If you cannot use the widget, use the contact address below.
Contact
This directory is a program of the Delaware Division of Public Health, Family Health Systems, which decides how the information here is used. Tapp Network builds and operates the site on its behalf.
For questions about this policy, or to ask what we hold about your provider account:
Melissa Pitts
melissa.pitts@tappnetwork.com
Changes
If this policy changes materially we will update the effective date at the top and, where the change is significant, note it on the site.